Responsibilities: •Overseeing daily operations and ensuring smooth functioning of the assigned area •Managing staff and ensuring they adhere to company policies and procedures •Handling customer inquiries, complaints, and escalations •Monitoring inventory levels and coordinating restocking activities •Ensuring compliance with health and safety regulations •Collaborating with other departments to optimize operational efficiency Requirements: •High school diploma or equivalent; additional education or certification is a plus •Proven experience in a customer service or supervisory role •Strong communication and interpersonal skills •Ability to multitask and work effectively under pressure •Familiarity with basic computer applications and point-of-sale systems •Flexibility to work in shifts, including evenings, weekends, and holidays Preferred Skills: •Leadership abilities and a proactive approach to problem-solving •Knowledge of inventory management best practices •Understanding of basic financial principles, such as budgeting and cost control •Experience with conflict resolution and customer service training •Familiarity with industry-specific regulations and standards',